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Coaching Deep Dive Learning Lab (Wednesdays)

When – Every Wed at 3pm Eastern (8pm GMT)

The Coaching Deep Dive is a family of proprietary offerings created by DYPU, in concert with the community itself. We are passionate about the development of a community which has a hand in creating the experiential and classroom learning offerings which it consumes.

We deeply believe that it gives each practitioner, student, instructor, coach and member the opportunity to fully embody their own unique style and purpose.

To that end, DYPU has created an industry-first family of learning offerings which empowers each individual to fully embody their own intuition (simply defined as the ability to understand something, without the need for conscious reasoning), using Neuro-Linguistic Programming (NLP) as a base.

In Western culture, while we rely almost exclusively on the language itself as our means of communication, there are two other coinciding forms of communication going on in every face-to-face conversation, whether they are in-person or online. NLP teaches us that only 7% of language is the spoken word, while body language accounts for 55% and the remaining 38% consists of how the words are spoken.

Body language could be described as non-verbal communication and consists of many things including facial expressions, body movement/posture, gestures, eye contact and space.

For instance, when someone leans in (space), they are indicating interest, while moving away tends to show their desire to remove themselves from the speaker and/or the subject.

Eye contact, or lack thereof, can indicate whether or not the person to whom you’re speaking is comfortable.

Body movements and/or posture, such as leaning back and crossing the arms over the chest, can indicate being closed off. Facial expressions (and micro-expressions) such a the furrowing of the brow can indicate dislike or confusion.

Our bodies are speaking a language all their own.

Underlying the spoken words is how the words are spoken. This includes intensity, intonation, pitch, pace, and syntax.

  • Intensity is how loudly the words are spoken.
  • Intonation is the fluctuation of volume to create emphasis on certain words or phrases.
  • Pitch is the variation from highness to lowness of tone. Pace is how quickly or how slowly the words are spoken.
  • Syntax is the arrangement of words and phrases in speech.

All of these unite to create completely unique speech patterns, almost as unique as a fingerprint.

Because compassionate care professionals use conversation as their primary mode of engaging their clients, we have created a learning opportunity that allows students to experience conversation in a completely unique way, using all three modes of communication contained within conversation.

Interviews between the instructor and a volunteer from the community, using an intense set of test questions which are randomly selected and designed to elicit specific emotional responses, are recorded and played back to give students the opportunity to dissect conversation, individually and collectively.

The foundation of these offerings is the Coaching Deep Dive Learning Lab (offered twice a week to paying members of the platform, free of charge) which is a classroom experience and discussion group. This is a 3-week set of sessions that rotates continuously using a different community volunteer every three weeks. A pre-recorded interview as described above is used.

In the first week, only the video is used, without audio. After each question and response, playback is paused for a communal discussion on how the client is communicating with their body language, without the classroom knowing what questions were being asked. Because the students have no idea, other than body language, what emotion is present, or what the topic of conversation is, this is the most difficult of the 3 sessions, but also the most effective at building the students’ intuition, as well as focus.

In the second week, only the audio is used, without the video. Like the first week, after each question and response, playback is paused for a communal discussion on how the client is communicating with both the spoken word and how the word is spoken. While the students now know what questions were asked, they are still without the full experience of sight and sound which causes a deep immersion into intentional and unintentional use of language.

In the third week, both video and audio are played, and after each question and response, playback is paused for a communal discussion not only on how the client is communicating in all three forms, but also on how the presence of both senses (vision/video and audio/hearing) differs from the first two weeks and what realizations these differences bring to light. The purpose of all of these sessions is to make the students more aware of how to understand their clients, even if the clients don’t fully know how to communicate their issues/concerns. This process is invaluable in creating practitioners who are able to read other people at a profoundly deep level.

If you are a compassionate care professional who is interested in taking your conversations with your client a new depth, and your client results to a new height, this is definitely the classroom experience for you!

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